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Outlook and Outlook Express: password is not saved

You are repeatedly prompted to enter your password in Outlook Express or Outlook in spite of how many times you have checked the Save Password box.

To resolve this problem, you must make the following changes to the Windows registry.

CAUTION: We strongly recommend that you back up the registry before you make any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify only the keys that are specified. Read the document How to make a backup of the Windows registry for instructions.

Click on START > RUN and type regedit
Then click on Ok button.

The Registry Editor, will be appeared.
In the left pane of the Registry Editor, navigate to the following subkey (making double click on each registry key):

HKEY_CURRENT_USER
Software
Microsoft
Protected Storage System Provider

Right click Protected Storage System Provider and select Permissions.

Click the user name for the user that is currently logged on and ensure that Read and Full Control permissions are both set to Allow.

Click Advanced button, select the Permissions tab.

Ensure that the currently logged on user is highlighted, that Full Control is listed in the Permissions column, and that This Key and Subkeys is listed in the Apply To column.

Ensure that Replace Permission Entries on all Child Objects with Entries Shown Here that Apply to Child Objects has a checkmark in the box.

Click Apply then click Yes in the Security dialogue box that will be appeared.

Click OK, then click OK again to return to Registry Editor.

Now, right click the user subkey folder directly below the Protected Storage System Provider key (User subkey folder looks similar to:
S-1-5-21-124525095-708259637-1543119021-16701).

Click Delete and then click Yes in the Confirm Key Delete dialog box that appears.

NOTE: Each identity may have a subkey under the Protected Storage System Provider key. Delete all of the user subkey folders under the Protected Storage System Provider key using the same method.

Exit the Registry Editor.

Restart the computer.

04/03/2006
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